Ordering Isagenix – Frequently Asked Questions
The Isagenix diet is a relatively new diet that is fast becoming one of the most popular. Many have experienced incredible results and more people are interested in giving this diet a go. Ordering Isagenix is the first step to a better you and we’re here to help with all your questions.
Where do I place an order for Isagenix?
Isagenix sells their products directly and exclusively from their website and own network of representatives. Many representatives sell the products online through their own websites while others choose to sell them directly. However, there are a few things that you would need to consider when ordering in both these situations.
All purchases made online should be made through the official Isagenix website. This will guarantee that the products you are purchasing are official merchandise and you can be certain of Isagenix customer care, quick shipping with a tracking number and you’re able to get your money back within 30 days if you are unhappy with your purchase.
Do not order Isagenix products on online auction sites or any sites that don’t direct you to the Isagenix website. There are many problems that come with purchasing products from illegitimate websites and there are no guarantees on the quality of the products or the service you’ll receive.
Ordering Isagenix from a representative directly means that the representative bought the products from the Isagenix website and is reselling them to other customers. This is allowed by Isagenix and gives representatives an opportunity to make some money. You as the customer need to make sure that you are buying from a legitimate representative and that they are available to help you will any issues or questions you may have. It is important to remember that there is no added cost to order Isagenix from an official representative – all prices will be the same as if ordering online from the official Isagenix store.
Can I sign up for autoship?
Firstly, what is autoship? Autoship is a very helpful service that Isagenix offers. It allows you to order Isagenix and get all your products sent to you automatically each month. You can change the products and shipping date at any time as it suits you. The company has an Autoship Rewards Program that helps you save money and you’ll always be stocked up on your favorite products. To change or update any information regarding autoship, log on to your Isagenix profile and select the orange “Manage Autoship” tab and then select “Edit My Autoship”.
Can I ship to a PO Box?
You may not use a PO Box for delivery. All orders must be delivered to a physical address.
How can I track my order?
You can track your order by selecting the “Order” tab on you profile. Isagenix will upload your order information provided by the shipping company so that you can track your order. The tracking link provided will send you to the shipping company’s website for details.
What are the return policies?
If you have received damaged goods, Isagenix will replace your product free of charge but they do not do refunds. If you’ve ordered a product but you no longer want it, you can’t exchange it for another product but you can contact the customer service at (877) 877-8111, or by emailing firstname.lastname@example.org. All return enquiries should be sent to email@example.com and you’ll be sent a RMA (Return Merchandize Authorization). Not satisfied with the products you’ve received? You may return the products within 30 days of purchasing. For more information go to Isagenix return and refund policy.
The easiest way to overcome any of the frustrations of ordering online, however, is to simply contact an authorized Isagenix representative – such as Cleanse and Weight Loss. Should you have any trouble you are able to speak directly with your Isagenix representative, who will then handle all your concerns directly. Nothing beats the human touch.